Last Updated: Oct 02, 2022

Prohibited Businesses and Persons:

The following may not open or attempt to open an account with, or utilize services provided by Hexacard:

Prohibited Activities:

Companies that are primarily engaged in the following activities will be prohibited for using Services:

  • Sale of Schedule I controlled substances with or without a pharmaceutical license, or sale of Schedules II-V controlled substances without a pharmaceutical license, where such schedules are defined by the United States Department of Justice, Drug Enforcement Agency (DEA);

  • Production, sale, or distribution of marijuana;

  • Production, sale, or distribution of guns, accessories, ammunition, and other weapons;

  • Gambling, betting, lotteries, sweepstakes, or games of chance;

  • Adult entertainment businesses; Online advertisers for adult entertainment services;

  • Prostitution or escort services;

  • Sale of counterfeit or “gray market” goods or services;

  • Get-rich-quick schemes, multi-level marketing, drop-shipping, use of Hexacard services for high-frequency and automated purchasing for third parties, or activities that may be considered unfair, deceptive, or abusive acts or practices (UDAAP);

  • Accounts designed to hide ownership identity;

  • Use of Hexacard services for personal, family household use, or any non-commercial use;

  • Activities that are illegal or that Hexacard, in its sole discretion, identifies as high-risk; or

  • Use of the Services in manner that is inconsistent or prohibited by the Platform Agreement. ‍

Restricted Activities

Entities or individuals engaged in certain categories of business or financial activity may be subject to enhanced due diligence (“EDD”) requirements. HexaCard reserves the right, at its sole discretion and in accordance with applicable regulations, to request additional information and supporting documentation to verify the legitimacy and regulatory compliance of such activities.

The following activities and business categories are considered restricted and may require prior written approval from HexaCard’s Compliance Department:

  • The purchase, sale, exchange, or mining of cryptocurrencies or any virtual assets.

  • Financial service providers, including but not limited to banks, bank affiliates, securities brokers, money transmitters, or other regulated financial institutions.

  • Professional service providers, including but not limited to law firms, accounting firms, and consulting companies.

  • Any business, entity, or individual engaged in high-risk financial operations, unlicensed money transmission, or similar services that may expose HexaCard or its partners to regulatory or reputational risk.

If you are uncertain whether your business or activity is permitted under HexaCard’s policies, you must contact the Compliance Department prior to engaging in such activity.

Important Notice Regarding Failed Withdrawals and Automatic Card Cancellation:
In alignment with HexaCard’s risk prevention and anti-fraud policies, if a Card records three (3) consecutive failed withdrawal attempts — whether due to insufficient balance, technical rejection, or any other reason — such Card shall be deemed non-compliant and will be automatically and permanently cancelled. This rule shall take effect as of «April 5, 2025.
Once enforced, cancellation is automatic and irreversible, and reinstatement of the Card may only occur subject to HexaCard’s internal compliance review and discretion.

Failure to disclose, or misrepresentation of, restricted activities may result in the immediate suspension or termination of services, as determined by HexaCard in accordance with applicable laws and regulations.

Please contact us if you are unsure whether your business or activities are permitted by Hexacard.